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Empowering Organizations Through Humanity Training: The Power of Empathy and Mindfulness

Empowering Organizations Through Humanity Training: The Power of Empathy and Mindfulness

Empowering Organizations Through Humanity Training: The Power of Empathy and Mindfulness

Business Innovation Brief Best Article

In today’s performance-driven business environment, organizations are constantly seeking ways to optimize productivity and improve outcomes. But what if the real key to transformation wasn’t another strategy or tool, but something far more fundamental — humanity? As Lisa Brazelton discussed in her recent episode on The Bliss Business Podcast, the integration of humanity training through empathy and mindfulness is revolutionizing how leaders and organizations operate.

Humanity Training: The Foundation for Modern Leadership

Humanity training isn’t just about being a “nice” leader or creating a stress-free workplace. It’s about fostering deep self-awareness and an understanding of how we show up in our professional lives. Lisa Brazelton, with her 28 years of experience as a master teacher, coach, and entrepreneur, highlights that self-awareness is the foundation for effective leadership. When leaders truly understand who they are at their core, they are better equipped to create a positive, mindful culture that transforms organizations from within.

Self-awareness, according to Brazelton, is the ability to perceive oneself outside of oneself — seeing how your actions, thoughts, and emotions impact not only you but also your team. Leaders who cultivate this understanding can begin to strip away limiting beliefs and patterns that hold them back, making room for a leadership style rooted in authenticity and mindfulness.

Why Empathy and Mindfulness Matter Now More Than Ever

Empathy and mindfulness are often considered “soft skills” in business, but Brazelton makes the compelling case that they are the new hard skills necessary for leadership in the 21st century. These skills enable leaders to connect with their teams on a human level, fostering collaboration and trust. When leaders take the time to understand what their employees are going through — not just as workers but as human beings — they create an environment where people feel valued and supported.

In an age where we are bombarded with distractions and a constant pressure to perform, mindfulness offers a powerful antidote. It encourages individuals to pause, reflect, and be present in the moment. As Brazelton pointed out, pausing allows for clarity. When leaders and teams can take a step back, they often find that they can solve problems more effectively, with less stress and greater creativity.

A Leader’s Responsibility: Creating a Culture of Authenticity

One of the most transformative aspects of Brazelton’s approach is the emphasis on authenticity. Too often, leaders feel they must wear a “CEO mask,” projecting strength while hiding their vulnerabilities. Brazelton challenges this idea by advocating for leaders to bring their full, authentic selves to the workplace. By doing so, they set an example for their teams, encouraging openness, trust, and true connection.

In a world where many employees feel disconnected or disengaged, creating a culture of authenticity can lead to profound changes. When leaders are transparent and empathetic, they foster a sense of psychological safety that allows employees to contribute their best work. In this environment, teams aren’t afraid to make mistakes or share ideas, which leads to greater innovation and productivity.

Building Resilient, High-Performing Teams

Empathy and mindfulness don’t just benefit individual leaders; they also have a profound impact on teams. Brazelton highlighted the importance of humanity training in creating resilient, high-performing teams. Teams that practice mindfulness together, that prioritize empathy in their interactions, become more cohesive and adaptable. They develop a sense of collective responsibility, recognizing that each individual plays a crucial role in the success of the whole.

In times of uncertainty or crisis, these practices are especially important. A team that has built resilience through mindfulness and empathy is better equipped to handle challenges without falling apart. As Brazelton noted, when teams understand that they are part of something larger than themselves, they can weather the storm together, growing stronger in the process.

The Business Case for Empathy and Mindfulness

For organizations that may still view empathy and mindfulness as optional extras, Brazelton’s message is clear: these practices are not just about making people feel good — they are essential to long-term business success. Studies consistently show that companies that prioritize well-being and empathy in the workplace outperform those that don’t. Employees who feel supported and valued are more engaged, more productive, and more loyal.

In fact, Brazelton herself has seen firsthand how mindfulness can transform a workplace. By introducing meditation sessions and promoting open dialogue, she created a culture where employees felt more connected and grounded. Even during difficult times, such as the housing crisis, her team remained resilient, loyal, and committed to the organization’s mission. This was a direct result of the mindful, empathetic culture she had cultivated.

Conclusion: The Future of Work Is Human

As we navigate an increasingly complex and uncertain world, it’s becoming clear that the future of work will not be driven solely by technology or strategy, but by our ability to connect with each other as human beings. Humanity training, with its focus on empathy, mindfulness, and self-awareness, is the key to unlocking the full potential of individuals and organizations alike.

Lisa Brazelton’s insights remind us that leadership is not just about driving results — it’s about creating environments where people can thrive. When leaders embrace humanity training and prioritize empathy and mindfulness, they not only enhance their own effectiveness but also empower their teams to reach new heights. The future of work is human, and the time to embrace this change is now.

Check out the conversation with Lisa Brazelton on The Bliss Business Podcast

Originally Featured on The Bliss Business Podcast Blog

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Bliss Investing: Aligning Profit with Purpose for Sustainable Growth

Bliss Investing: Aligning Profit with Purpose for Sustainable Growth

Bliss Investing: Aligning Profit with Purpose for Sustainable Growth

Business Innovation Brief Best Article

Investments are often seen through a hard, cold financial lens, making the concept of empathy in investing seem out of place. But, as Alicia Castillo Holley, PhD, outlined in a recent episode of The Bliss Business Podcast, it is empathy, compassion, and purpose that form the true foundation of successful, sustainable investing. Her philosophy is not just about making financial returns — it’s about creating impact without compromising social, emotional, and spiritual rewards.

A New Era of Investing: Where Profit Meets Purpose

Alicia Castillo Holley’s journey from academia to entrepreneurship and venture capital highlights a critical truth for today’s investors: financial success doesn’t have to come at the expense of ethical considerations. Her approach to investing is deeply rooted in empathy and the belief that you can — and should — do well by doing good. This mindset challenges the traditional “dog-eat-dog” narrative that has long dominated the world of venture capital.

Holley’s model of “bliss investing” aligns profit with purpose, seamlessly blending best practices from capitalism and socialism. It is a holistic approach where kindness, transparency, and authenticity are the pillars of sound investment strategies. For her, it’s not just about putting money into the next big thing; it’s about supporting businesses that generate value for society while also generating returns for investors.

Empathy at the Core of Investment Decisions

Alicia’s story is powerful because it reminds us that empathy is not a weakness but a strategic advantage. When investors approach founders with kindness and understanding, they create an environment of authentic communication. This is crucial, as many entrepreneurs feel vulnerable when seeking investment, often fearing they are seen as lacking because they need external funding.

By leading with empathy, Alicia shifts this dynamic. She empowers founders to embrace the process of raising capital as a necessary step in building something great, rather than a sign of personal deficiency. For her, empathy opens the door to authentic relationships, fostering trust and collaboration between investors and entrepreneurs. This creates a fertile ground for innovation, where businesses are built on mutual respect and shared purpose.

The Power of Ethical Investing: Creating Spiritual and Financial Returns

One of the most compelling aspects of Alicia’s approach is her commitment to ensuring that her investments deliver not only financial returns but also spiritual and social rewards. She doesn’t separate the two. For Alicia, investing in a company is about aligning with businesses that resonate on a deeper level, where values and vision intersect with profitability.

This principle serves as a powerful reminder that there is a way to create wealth without compromising kindness or integrity. Investors, she argues, should focus on businesses that contribute positively to society and their communities. By investing in companies that generate value for all stakeholders — not just shareholders — Alicia demonstrates that it’s possible to achieve financial success while staying true to one’s ethical principles.

Leading with Love in a Competitive World

One of the biggest challenges Alicia faces is the entrenched belief within the investment community that success requires ruthlessness. Historically, venture capital has been a high-stakes game driven by aggressive tactics and short-term gains. Yet, Alicia is proving that love, empathy, and compassion can exist — and thrive — in this competitive world.

She has built an impressive track record as an investor, showing that empathy doesn’t mean being a pushover. Quite the opposite: leading with love allows her to make smarter, more informed investment decisions. Alicia focuses on adding value to the companies she invests in, ensuring that both her money and her time are used wisely to foster growth and innovation. This collaborative, impact-driven approach stands in stark contrast to the “invest and pray” mentality that pervades much of the industry.

A Collaborative Approach to Success

Alicia’s success is also rooted in her belief in collaboration. She doesn’t just provide funding — she offers strategic guidance, connections, and support. Her investment club brings together diverse individuals who contribute different perspectives, experiences, and skills, enhancing the collective intelligence of the group. In doing so, she is able to create opportunities that transcend financial gain, fostering a more inclusive, human-centered investment model.

This collaborative approach also extends to how she evaluates companies. Instead of relying solely on financial metrics, Alicia looks at the broader impact a company can have — socially, economically, and spiritually. It’s a model that encourages companies to think beyond the bottom line and consider how they can make the world a better place through their business practices.

Conclusion: The Future of Investing Is Human

Alicia Castillo Holley’s philosophy of bliss investing is more than just a strategy — it’s a movement. She is part of a growing wave of investors who understand that empathy, kindness, and purpose are not antithetical to financial success. On the contrary, they are the key drivers of long-term, sustainable growth.

As the world continues to shift toward more conscious business practices, it’s clear that the future of investing will be defined not only by financial returns but by the impact those investments have on society. Alicia’s approach shows us that it’s possible to create wealth while remaining true to our higher values. The future of investing is human, and it’s already here.

Check out the conversation with Alicia Castillo Holley on The Bliss Business Podcast


 Originally Featured on The Bliss Business Podcast Blog

 

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Mindfulness in the Workplace: The Key to Purpose and Sustainable Performance

Mindfulness in the Workplace: The Key to Purpose and Sustainable Performance

Mindfulness in the Workplace: The Key to Purpose and Sustainable Performance

Business Innovation Brief Best Article

Burnout is becoming a recurring challenge that leaders must face head-on. As companies strive for innovation and growth, the human element often gets overlooked. Yet, as Justin Winstead, founder of The Improver Group, highlighted on The Bliss Business Podcast, the real solution to this crisis lies in a tool as ancient as it is powerful — mindfulness. The practice of mindfulness, when integrated into the workplace, can lead to profound shifts in both personal fulfillment and organizational performance.

The Purpose Behind Mindfulness

Winstead’s personal journey, from humble beginnings to becoming an inspirational entrepreneur, reveals a simple truth: success is not just about doing more, but about doing the right things with intention. Many people experience burnout not because they are overworked, but because they are spending their time on tasks that drain their energy rather than fulfill their sense of purpose.

Mindfulness helps individuals reconnect with that purpose. It encourages us to pause, reflect, and re-align our actions with what truly matters to us. In an age where rapid responses and constant activity are often mistaken for productivity, mindfulness offers a much-needed counterbalance. It allows us to work smarter, not harder, by focusing on what adds real value to our lives and careers.

Mindfulness Drives Performance

Incorporating mindfulness into the workplace is not just about reducing stress — it’s about enhancing productivity in a sustainable way. Winstead’s approach to integrating mindfulness into business emphasizes the idea that when employees are present and intentional in their tasks, they become more effective, creative, and engaged.

When mindfulness is combined with a clear sense of purpose, the results speak for themselves. Employees who feel connected to the work they are doing, and who are able to align their daily tasks with their larger goals, are more likely to be engaged and productive. This, in turn, leads to better outcomes for the organization.

Leadership with Mindfulness and Empathy

Winstead introduced a powerful concept during the podcast: liberating leadership. The best leaders, he argues, are those who support their teams in finding purpose and balance, and who fight for the highest possible good of those they lead. This kind of leadership is not about command and control — it’s about empowering others to take ownership of their work and align it with their own goals and passions.

Mindfulness is key to this leadership style. By being present, empathetic, and aware of both their own emotions and those of their team members, leaders can foster a culture of trust and collaboration. This creates a ripple effect, driving engagement and encouraging employees to bring their best selves to work every day.

Mindfulness as a Cultural Shift

The real impact of mindfulness is seen when it becomes embedded into the culture of an organization. It’s not enough for individuals to practice mindfulness in isolation; organizations need to actively promote it as a core value. Winstead highlighted tools like the Peace Index, which helps employees assess their own well-being and create more balance in their lives.

By promoting mindfulness as part of the company’s DNA, organizations can create a more harmonious, productive, and innovative work environment. This cultural shift not only benefits employees, but also has a direct impact on the bottom line. Employees who feel supported and engaged are more likely to stay with the company, contribute at a higher level, and deliver better results.

The Future of Work: Mindfulness and Purpose

As we look toward the future, one thing is clear: the companies that prioritize mindfulness and purpose will be the ones that succeed. By creating a workplace culture that values presence, empathy, and personal well-being, leaders can foster an environment where both people and businesses can thrive. Mindfulness isn’t just a passing trend — it’s the future of sustainable success.

Check out the conversation with Justin Winstead on The Bliss Business Podcast


Originally Featured on The Bliss Business Podcast Blog

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The Future of Work: Building Ethical, Sustainable Organizations Through Self-Management

The Future of Work: Building Ethical, Sustainable Organizations Through Self-Management

The Future of Work: Building Ethical, Sustainable Organizations Through Self-Management

Business Innovation Brief Best Article

In today’s business environment, where innovation often outpaces ethics, the need for sustainable, human-centered models of leadership is more critical than ever. On The Bliss Business Podcast, Doug Kirkpatrick, a renowned advocate for self-management and ethical leadership, presented a compelling vision of the future of work — one that is rooted in autonomy, accountability, and a deep respect for the human spirit.

Kirkpatrick’s experience with Morning Star, a pioneer in self-management, serves as a blueprint for organizations looking to break free from hierarchical structures and move towards a more empowered and sustainable way of working. His approach, which emphasizes transparency, collaboration, and natural leadership, offers a viable alternative to the outdated top-down models that have dominated the corporate world for decades.

Self-Management: The Key to Empowerment

At the heart of Kirkpatrick’s philosophy is self-management — an approach where employees are trusted to manage themselves, make decisions, and lead without the need for traditional bosses. This model, as Kirkpatrick explained, is not only about removing layers of bureaucracy but about fostering a culture of autonomy and mutual respect. When individuals are given the freedom to lead and are held accountable for their commitments, they naturally rise to the occasion.

This approach challenges the conventional wisdom that organizations need strict hierarchies to function. Instead, Kirkpatrick’s work demonstrates that when employees are empowered to manage their own work and make decisions, they become more engaged, innovative, and productive. The result is not only a more agile organization but one that is better equipped to adapt to the challenges of a rapidly evolving business landscape.

The Ethics of Self-Management

One of the most powerful aspects of Kirkpatrick’s vision is the ethical foundation upon which self-management is built. He emphasizes two core principles: don’t use force or coercion and always keep your commitments. These principles, which were adopted by Morning Star, are fundamental to creating an ethical and transparent workplace. By removing coercion from the equation, self-managed organizations cultivate an environment where individuals are free to collaborate and innovate without fear of manipulation or control.

This ethical approach to leadership extends beyond the walls of the organization. In a world where corporate social responsibility and sustainability are becoming increasingly important, self-managed organizations are well-positioned to lead by example. By fostering transparency and accountability, these organizations can build trust with employees, customers, and the broader community — creating a ripple effect that extends far beyond the immediate business.

Natural Leadership: Earning Trust and Respect

Another critical component of Kirkpatrick’s philosophy is the concept of natural leadership. In a self-managed organization, leadership is not about titles or authority — it’s about trust and respect. Leaders emerge organically as individuals who consistently demonstrate their ability to deliver results, collaborate effectively, and inspire their colleagues. This approach contrasts sharply with traditional management models, where authority is often imposed rather than earned.

Natural leadership is particularly important in today’s business environment, where employees are increasingly seeking purpose and meaning in their work. When leadership is based on trust and collaboration rather than coercion, it creates a more inclusive and supportive workplace where individuals are empowered to contribute their best. This, in turn, leads to higher levels of engagement, creativity, and job satisfaction.

The Role of Transparency in Building Trust

Transparency is a cornerstone of the self-management model, and Kirkpatrick emphasized its importance in creating a culture of trust and accountability. In a self-managed organization, information flows freely, and everyone has access to the data they need to make informed decisions. This openness eliminates bottlenecks and barriers to communication, allowing teams to collaborate more effectively and respond quickly to challenges.

But transparency is not just about sharing information — it’s about fostering an environment where individuals feel comfortable discussing difficult issues, offering feedback, and holding each other accountable. In a world where many organizations struggle with issues of trust and transparency, self-management offers a way forward by creating a culture of openness and mutual respect.

Moving Towards a Sustainable Future

Kirkpatrick’s vision of the future of work is not just about improving organizational performance — it’s about creating sustainable, ethical systems that benefit both individuals and society as a whole. By embracing self-management, organizations can reduce the toxicity of bureaucracy, empower employees to take ownership of their work, and build stronger, more resilient teams.

This approach is particularly relevant in today’s business landscape, where sustainability and social responsibility are becoming non-negotiable for many consumers and stakeholders. Self-managed organizations are uniquely positioned to lead in this area, as their focus on transparency, accountability, and ethical leadership aligns with the growing demand for businesses to operate in a socially responsible and sustainable manner.

Conclusion: Leading the Future of Work with Empathy and Ethics

As we look towards the future of work, it’s clear that traditional management models are no longer sufficient. The challenges of the modern business world require a new approach — one that prioritizes autonomy, ethics, and sustainability. Doug Kirkpatrick’s vision of self-management offers a compelling solution to these challenges, providing a framework for organizations to thrive in a rapidly changing world.

By embracing the principles of self-management — empowerment, transparency, and natural leadership — organizations can build more resilient, innovative, and ethical workplaces. In doing so, they will not only improve their performance but also create a more sustainable and just future for everyone involved. The future of work is not just about doing more — it’s about doing better, and self-management is the key to unlocking that potential.

Check out the conversation with Doug Kirkpatrick on The Bliss Business Podcast


Originally Featured on The Bliss Business Podcast Blog

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The Role of Empathy in Leadership: A New Standard for Industry Disruption

The Role of Empathy in Leadership: A New Standard for Industry Disruption

The Role of Empathy in Leadership: A New Standard for Industry Disruption

Business Innovation Brief Best Article

Many leaders are focused on technological innovation as the primary driver of success. However, as Andrew Antar — CEO and founder of Tune.fm — emphasized on a recent episode of The Bliss Business Podcast, empathy may be the key to true industry disruption. His company, which is transforming the music industry through blockchain technology and crypto, serves as a prime example of how empathy, coupled with innovation, can reshape entire sectors.

Empathy is not a word you often hear in discussions about leadership. But in an age where industries are rapidly evolving, and old business models are being uprooted, empathy may be the most crucial tool leaders need to drive long-term success. Antar’s approach is one that all leaders can learn from: disruption without empathy is unsustainable, but disruption with empathy can lead to profound, lasting change.

Empathy as the Heart of Disruption

Antar’s journey in creating Tune.fm was inspired by the ongoing injustices faced by musicians, who are often exploited by a music industry that cares more about profit than artistry. He saw firsthand how predatory deals and under-monetization were leaving even the most talented artists struggling to make a living. While many other entrepreneurs might have focused solely on technology or profit, Antar saw an opportunity to create something new — a platform that could both empower artists and engage fans in a more meaningful way.

This vision, as Antar explains, was rooted in empathy. His desire to solve real problems for musicians wasn’t just a strategic move; it was a deeply personal mission driven by his own experiences as a classically trained violinist and his love for music. In his words, “When the music gets played, the artist gets paid,” a simple yet powerful motto that underscores the empathetic foundation of his business model.

Why Empathy Matters More Than Ever

So why does empathy matter so much in the context of leadership today? The answer lies in the shifting expectations of consumers and employees. People no longer want to engage with companies that prioritize profit at all costs. They want to support businesses that stand for something, that reflect their own values, and that treat their stakeholders with respect and fairness.

Empathy allows leaders to understand these changing dynamics. It helps them see the world from the perspective of their customers, employees, and even competitors, allowing for more holistic, people-centric decision-making. Antar recognized that artists were not just content producers — they were individuals with dreams, talents, and livelihoods at stake. His platform was designed not just to disrupt the industry but to uplift the people within it.

As Antar rightly pointed out, the music industry had become increasingly predatory, with artists earning less and less while middlemen profited from their work. Tune.fm’s decentralized streaming model ensures that artists are compensated directly for their music, using blockchain technology to bypass traditional gatekeepers. This empathy-driven approach has already garnered attention from musicians and industry veterans alike, who see Tune.fm as a much-needed solution to an age-old problem.

Leading Through Connection and Empathy

What sets Antar’s leadership apart is his deep understanding of the need for human connection in business. While his company’s use of blockchain and crypto is groundbreaking, what makes Tune.fm truly revolutionary is its human-centric focus. Antar understands that music is not just a product; it’s a deeply personal experience for both artists and listeners. By prioritizing artist compensation and fan engagement, he’s created a platform that resonates on a deeply emotional level with its users.

In a world where leadership is often equated with power or control, Antar’s empathy-driven approach offers a refreshing alternative. He sees his role as a leader not as one of dominance but of service — to the artists who use his platform, to the fans who discover new music, and to the broader industry that desperately needs change. This kind of leadership fosters loyalty, innovation, and a shared sense of purpose, driving long-term success in ways that traditional business models simply can’t.

The Future of Leadership: Empathy and Innovation

Antar’s story is a powerful reminder that empathy and innovation are not mutually exclusive. In fact, they are two sides of the same coin. To truly disrupt an industry, leaders must be able to see beyond profit margins and KPIs. They need to understand the human impact of their decisions and create products, services, and systems that make life better for people.

For Antar, empathy was not just a leadership strategy; it was a moral imperative. He saw the harm being done to artists and knew there had to be a better way. His success in raising over $80 million in funding for Tune.fm is proof that investors, too, are recognizing the value of empathetic leadership. It’s not just about the technology — it’s about using that technology to create a more just, fair, and equitable system for everyone involved.

Conclusion: Empathy is the New Leadership Standard

As businesses continue to navigate the challenges of a rapidly changing world, leaders like Andrew Antar are showing that empathy is no longer a “soft skill” — it’s a critical component of effective leadership. His ability to combine empathy with technological innovation has allowed him to disrupt an entire industry in a way that benefits not just shareholders, but all stakeholders.

In the end, empathy is what will set apart the leaders of tomorrow from those of the past. Those who lead with empathy, like Antar, will build stronger, more resilient companies — companies that are not just successful but also make a positive impact on the world. The future of leadership is empathetic, and it’s already here.

Check out the conversation with Andrew Antar on The Bliss Business Podcast


Originally Featured on The Bliss Business Podcast Blog

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Critical Habits of High Performers in the New Normal: A Blueprint for Sustainable Success

Critical Habits of High Performers in the New Normal: A Blueprint for Sustainable Success

Critical Habits of High Performers in the New Normal: A Blueprint for Sustainable Success

Business Innovation Brief Best Article

Where the lines between personal and professional life blur, the question of high performance has become more relevant than ever. How do individuals and organizations not only achieve but sustain excellence in this “new normal”? Mark Cunningham, founder of The Achieve Institute, shared insights on The Bliss Business Podcast that offer a timely and profound answer to this question. His message was clear: success is not about grinding harder — it’s about developing the right habits and mindset to work smarter.

The Power of Commitment to High Performance

Cunningham’s philosophy begins with a simple but powerful idea: commitment. High performance, in any field, starts with an unwavering decision to be fully invested. This isn’t just a corporate buzzword; it’s a mindset. According to Cunningham, whether you’re an athlete or a business professional, you must be “all in.” Dabbling or half-hearted efforts will never yield the results you’re striving for. What’s fascinating, however, is his observation that many organizations, even large ones, fall into a survival mode, moving from one quarter to the next without truly committing to long-term excellence.

In high-performing teams, commitment is the foundation. Once this commitment is in place, everything else follows, from setting goals to aligning daily actions. It’s not just about showing up; it’s about showing up with purpose, every single day.

Forward-Thinking Habits: The Key to Continuous Growth

One of the most insightful habits Cunningham identified is the importance of having a forward-thinking mindset. In today’s world, where change is happening faster than ever, this habit is critical for sustained success. He noted that many people and organizations unintentionally operate with a “rearview mirror” mentality — looking backward to understand the future. This approach limits creativity, innovation, and ultimately, growth.

Instead, Cunningham advocates for a future-oriented approach where teams focus on creating what they need rather than fixing what they have. This shift is more than just an attitude adjustment; it’s a practical framework that helps organizations break free from incremental improvements and embrace transformative change. When leaders set a clear vision — a “North Star” — for their teams, they create space for innovation, collaboration, and forward momentum.

The Danger of Fixing Instead of Creating

A central theme in Cunningham’s methodology is the distinction between fixing and creating. He found that too many organizations fall into the trap of constantly fixing problems, which keeps them tethered to the past. Fixing is reactive, and while it’s sometimes necessary, it doesn’t drive true progress. High-performing teams, on the other hand, focus on creation — building systems, processes, and solutions that drive them toward their goals.

Cunningham’s personal story as an elite athlete underscores this point. He spent a year trying to fix his discus throw, only to get more frustrated and stagnant. It wasn’t until he shifted to focusing on creating an ideal throw — rather than fixing what was broken — that he saw a dramatic improvement, gaining 30 feet in his performance within six weeks. This principle applies to business, too: focusing on creating the future, rather than obsessing over the problems of the past, unlocks new levels of performance and innovation.

Engaging the Entire Workforce: The Myth of the Top 10%

A particularly compelling part of Cunningham’s philosophy is his approach to engaging the entire workforce. Too many organizations focus exclusively on their top 10% of performers, rewarding them while neglecting the potential of the other 90%. Cunningham argues that this is not only short-sighted but leaves significant performance gains on the table.

By focusing on the bottom third or middle tier of employees, leaders can unleash untapped potential that, when nurtured, can drive significant results. Cunningham’s example of a sales team that shifted from a narrow focus on top performers to a broader approach highlights this. By engaging the entire team, the organization saw a 33% year-over-year improvement in just two quarters, and a 75% improvement within a year. This radical shift from “exclusive performance” to “inclusive growth” is a critical habit for any leader seeking sustained success.

Sustainability Over Burnout: The Role of Balance

Cunningham’s approach to high performance is rooted in sustainability. He draws from his athletic background to emphasize that pushing harder isn’t always the answer. In fact, working too hard can lead to diminishing returns, burnout, and injury — both physical and mental. The key to long-term success lies in working smarter, not harder. High performance isn’t a one-time event; it’s a consistent effort to grow and improve over time, which requires balance and recovery.

In today’s hyper-connected world, where the demands of work often bleed into personal life, finding that balance is more challenging than ever. But it’s also more essential. Cunningham advises that downtime and recovery are as much a part of high performance as hard work. Without rest and reflection, even the most talented individuals and teams will eventually burn out.

Love and Connection: The Human Side of High Performance

Finally, Cunningham touches on an often-overlooked aspect of high performance: love and connection. For some, the idea that love belongs in business might seem out of place. Yet Cunningham makes a powerful argument that loving what you do — and fostering connection within your team — is not only beneficial but essential for achieving and sustaining high performance.

When people feel connected to their work and to each other, they are more motivated, more engaged, and more productive. High-performing organizations aren’t just focused on hitting numbers; they are focused on creating environments where people thrive. And when people thrive, organizations thrive.

Conclusion: High Performance in the New Normal

In this new normal, where the rules of business are being rewritten, Cunningham’s insights offer a blueprint for sustainable, high performance. It’s not about working harder or pushing people to their limits. It’s about fostering the right habits: commitment, forward-thinking, creating rather than fixing, engaging the entire workforce, and sustaining a balance between effort and recovery. Most importantly, it’s about infusing love and connection into the workplace.

As we continue to navigate an ever-changing business landscape, these habits will be the keys to unlocking long-term success — for individuals, teams, and organizations alike.

Check out the conversation with Mark Cunningham on The Bliss Business Podcast


Originally Featured on The Bliss Business Podcast Blog

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